Gevalia

Gevalia offers several special brew delieveries during the course of your coffee membership. They often put these special offerings on a separate account number. I had been faithf...

I have been a customer of Gevalia for a long time.We got one of their Coffee Brewers and it broke within the warranty period.I contacted their customer service and was ...

A Fun Little Coffee Story There are occasional moments when I miss doing the Ken & Squip Show. Particularly when I feel the need to publicly berate a company who has...

Apparently once you join, you are in for life! I have been getting auto deliveries for several years, but at some point in 2011 things started to get funny. They kept insisting I o...

I ordered coffee in January 2012. It was charged to my credit card and but I sent a check for the same order by mistake. I've made 5 phone calls, and talked with 5 different ag...

I had been a subscriber to Gevalia Coffee for years when in September, 2011 my shipment came totally damaged. I contacted Gevalia for a return label as I was not going to pay for ...

Gevalia has been billing me since October 2011 for a shipment I never received. I have explained that I never received the product but I still receive the billing. I offered to pay...

I cancelled my Gevalia contract after completely fullfilling my obligation. They sent me another package that I refused delivery on. It was returned to them, and they credited me...

Gevalia has repeatedly ignored my emails and charged my account when I emailed them that I did not want a shipment off coffee and wanted to cancel the subscription weeks before it ...

I received a Gevalia multi coffee (caffienated) basket as a gift. I tried to exchange for decaf. I called three times and was on hold for more than 15 minutes each time and never t...

I have tried to get in touch with Gevalia at the "Contact Us" link. I have sent 3 emails and received an almost immediate response that I would be contacted within 24 hours. Sinc...

When I first subscribed to Gevalia coffee their customer service was good. If I didn't choose to order each month they held off until I ordered again. The coffee was good and r...

Paid twice for same shipment, credit card charge and personal check. Tried to resolve this with Gevalia. First they said they would credit my card. Never did. Second time they...

Don't buy Gevalia coffee. You can never cancel your account. They keep sending coffee even after you cancel and will not refund the shipping. They ignore your cancellation c...

Gevalia has a good coffee and horrible customer service. I spent three days trying to reach a customer support. I heard automated responses that went to nowhere. Their email respon...

I'm unemployed and looking constantly online for a job, which means hours upon hours sitting at the computer applying for anything that opens up...which means lots of coffee to...

I have been a customer with Gevalia on and off over the past 10 years. Three months ago I canceled my subscription with them. They have sent me two packages of coffee since, and bi...

I have been a customer of Gevalia for years with no problems. They apparently got a new customer service team and they are HORRIBLE. I have never had so many problem trying to ma...

I found charges on my credit card that I did not authorize. I had been sent a card asking if I would like to try some "Special Edition" coffee's, requesting if I did not want ...

Cancelled my coffee order but Genvalia continued to ship coffee and bill me for the shipping charges after returning. I called customer service to work out, only to have my bill ...

I have been a customer of Gevalia Coffee for many, many years. It is increasingly more difficult to place, change and check on orders. Most recently they have mismanaged our acco...

I quit the Gevalia coffee service over two years ago. I found a new unauthorized charge for $35.20 on my Credit Card. I moved to a new address over two years ago and the o...

A year ago I joined Gevalia coffee club. I recieved the coffee and a coffee maker and was charged for the order. I didn't care for the coffee, so I changed how and when I would...

I have never had a problem with them as a matter of fact they told me to keep the coffee i was going to send back and refunded my card.I did not like the mugs that came with the po...

I've had the coffee pot for approximately 1 year and since I'm not a heavy coffee drinker, I've only used it approximately 5 times and that was for company. I live by ...

Cannot get thru to these people to cancel membership/auto shipments. Don't seem the most intelligent people when contacting by phone; obviously don't read their e-mails ei...

As stated to you in writing that there will be NO payments for Gevalia Coffee or Columbia DVD Club taken form my credit card know and in the future, They have been taking atvantage...

After 3 phone calls and multiple emails, we are still receiving coffee from Gevalia that we do not want. They continue to charge our Credit Card and will not stop despire multiple ...

I bought a Gevalia coffeepot about one and a half years ago. This morning it died. I called their customer support number, but only got their automated message center, There...

This is amalia paz at 3101 n 8th st apt F-1 mcallen,tx 9566311611 and supposedly ups delivered my package and it is not on the front door and i callled ups and they told me to pl...