Gevalia

I have been a customer with Gevalia on and off over the past 10 years. Three months ago I canceled my subscription with them. They have sent me two packages of coffee since, and bi...

I have been a customer of Gevalia for years with no problems. They apparently got a new customer service team and they are HORRIBLE. I have never had so many problem trying to ma...

I found charges on my credit card that I did not authorize. I had been sent a card asking if I would like to try some "Special Edition" coffee's, requesting if I did not want ...

Cancelled my coffee order but Genvalia continued to ship coffee and bill me for the shipping charges after returning. I called customer service to work out, only to have my bill ...

I have been a customer of Gevalia Coffee for many, many years. It is increasingly more difficult to place, change and check on orders. Most recently they have mismanaged our acco...

I quit the Gevalia coffee service over two years ago. I found a new unauthorized charge for $35.20 on my Credit Card. I moved to a new address over two years ago and the o...

A year ago I joined Gevalia coffee club. I recieved the coffee and a coffee maker and was charged for the order. I didn't care for the coffee, so I changed how and when I would...

I have never had a problem with them as a matter of fact they told me to keep the coffee i was going to send back and refunded my card.I did not like the mugs that came with the po...

I've had the coffee pot for approximately 1 year and since I'm not a heavy coffee drinker, I've only used it approximately 5 times and that was for company. I live by ...

Cannot get thru to these people to cancel membership/auto shipments. Don't seem the most intelligent people when contacting by phone; obviously don't read their e-mails ei...

As stated to you in writing that there will be NO payments for Gevalia Coffee or Columbia DVD Club taken form my credit card know and in the future, They have been taking atvantage...

After 3 phone calls and multiple emails, we are still receiving coffee from Gevalia that we do not want. They continue to charge our Credit Card and will not stop despire multiple ...

I bought a Gevalia coffeepot about one and a half years ago. This morning it died. I called their customer support number, but only got their automated message center, There...

This is amalia paz at 3101 n 8th st apt F-1 mcallen,tx 9566311611 and supposedly ups delivered my package and it is not on the front door and i callled ups and they told me to pl...

Gevalia has absolutely horrible service. Originally I was a member and tried to delay shipments. They kept sending shipments and saying "oh, well would you just pay for shipping". ...

The Gevalia call center in Manilla is the poorest excuse for customer service yet. After 15 years of membership and buying coffee that I really love - I quit! because the web site ...

I have ordered coffee from Gevalia for over 15 years. They now have a call center in the Phillipines instead of the USA! I tried to order coffee online and finally gave up because...

They mailed my product to the wrong address. They mailed product that I didn't want. They charged my account, but then removed it. I closed account in early January. I'm st...

Sends invites ALL the time for a pot with coffee, but I just got about 1 year ago and its already quit.iT WAS PAID FOR WITH A DEBIT CARD SO IT COULD POSSIBLY BE TRACKED ON A DATE, ...

I ordered a stainless canister,some coffee and you took the money, out of my bank acct.and I still have not recieved nothing.I would hate to take action against Gevalia,but I will!...

I have cancel my membership the agent( male) was not very helpful and rude. I was just asking for the $5.95 shipping fee for the coffee that I returned that I did not order. I enjo...

Prior to 17 Dec 2010, I was a loyal Gevalia customer. This company is definitely under new management. Never in the history of ordering coffee have I been so mis-handled as a custo...

I am getting emails that are allegedly from Gevalia. They have already been put in my junk mail folder. There was another one sent today. The only way I can find out where it co...

Well I started with them 9-09 and did the seasonal coffee.My first shipment was pumpkin spice and it tasted like crap,I called them they refunded the money and I had to pay for shi...

I have received two coffeemakers. I was pleased with the first one. The second one I received a month ago, worked until today. It didn't brew, but it the maker got very hot. th...

Placed order it was wrong, attempted to correct could not get anyone whounderstood english, said they were in Philipines and I had to wait untilOrder was on accou...

Returned a shipment from Gevalia unopened and they keep sending me a bill for $5.95 postage due for a shipment I didn't order. when you return a package unopened you don't ...

I received a coffee maker, some mugs and a ton of coffee in the mail that I definitely didn't order. I don't like coffee. But some how it was charged to my debit card. I ca...

Gevalia has gone into warp mode since i cancelled my order by sending unauthorized coffee beginning on Nov.15th and adding 2 more shipments on Nov.18th. I called to cancel m...

I ordered coffee and after a few months cancelled my order but they keep sending coffee and I would sent it back and they would still charge postage to my credit card. After the se...