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OK, here's my long, sad story: We moved about a year ago (2016) did the change of address thing with the post office and Gevalia. So, all done, right? Not by a long shot. We never received our shipments of coffee at our new address. But, we received bills for coffee...
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h.kitchener
h.kitchener

You should never pay to have something go away if you know you don't owe the money. As for harming your credit score, I doubt it, as Gevalia shouldn't have your SSN, etc. but ...

1.0
I didn't like
  • Lousy customer service
#1014003
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I signed up a year or so ago for promotional emails from Gevalia. The first email I received from them contained a promo code for 15% my first order. I saved it for awhile but eventually discarded it. Today I went to place an order, & placed 2 calls to Gevalia customer...
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1.4
#954852
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I cancelled my subscription with this company over and over and over again! After MULTIPLE times of calling, emailing, etc., they still kept on billing me! I looked EVERY WHERE on the internet, including their website under the "contact us" section, their payment...
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#862108
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Debt Collection Review

Gevalia
#486126
These twits sent me debt collection *** after I cancelled twice. Quite frankly their coffee sucks. Starbucks is 500% better. The collecting agency has not responded to my asking for verification and I might sue for harassment and anything else my lawyer deems applicable. I will be sending them notice next .
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Can't find any on the shelfs. Plenty of Maccioto (can't spell) but do not like it. Have u stopped making the latte. It was almost as good as a fresh Starbucks. I bragged about this product to co workers and friends. Even bought it for them. We enjoyed a cup everyday at...
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4.1
I didn't like
  • Favorite blends being discontinued
#812361
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I called Gevalia, spoke to a customer service rep in Fla, about a hole in the lid of a few Cappuccino kcups. I was told that she couldn't do anything because i purchased them from Amazon n contact them. I never heard of such a thing. She wouldn,t give me the telephone...
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#777180
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Purchased a box of your 16 K-Cups about 2 weeks ago. When I started to use them the coffee was not coming thru, so hardly any in cup. Tried again and same thing happened. I know its not my Keurig coffee pot because other k-cups work just fine. I also have a box of your...
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#766610
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I used to love Gevalia and did not mind the fact that I was paying about $15 per pound or more as it was excellent coffee. They used to have some really good specials a few times a year and I would stock up then. The really good thing was you could change your delivery...
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Anonymous
Anonymous

I too am about to quit their auto ship. The good coffees are gone. Their buyers have failed the long time customers that enjoyed the true robust coffees. Twice now, they back ...

2.0
I liked
  • Creme brulee and cafe vinter
I didn't like
  • Favorite blends being discontinued
#690302
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Several years ago before Thanksgiving I ordered a gift of coffee for my mom. I did this so it would be delivered before Christmas. Thanksgiving came and went, so I contacted Gevalia and they told me that the coffee was shipped. A week later, still no coffee, so I tried...
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2.0
I liked
  • Make a good coffee
I didn't like
  • Poor customer service
#688924
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I some how managed to loose the coffee filter holder and needed a new one. I did not see a way to order a new one on the Gevalia web site, so I decided to phone their customer service number. After a while on hold, I put it on speaker phone and went about my...
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#665074
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Well, it's finally happened, Gevalia. After 25 years, we are parting company. Why? Because you've been untrue to me...twice. You've been both unfaithful and ungrateful. First, you told me out of the blue that you were going to discontinue my coffee (Traditional whole...
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Anonymous
Anonymous

oh well to be truthful we have been faking our way along with you for years you are just, shall we say ;not all that good of a lay.

Anonymous
Kitten68

This is not true, they never made plans to discontinue the Traditional Roast its one of their most popular coffees, if anything they may have informed you that the item was ba...

#611170
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