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I had been getting monthly coffee deliveries with no issues from Tassimo. Once it was taken over by Gevalia I had issues every month. Late delivery or no delivery at all even though my card was charged. I spent hours on the phone with customer service who could not...
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1.7
I didn't like
  • Customer service now
  • Failure to deliver
#1074323
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Gavalia has deleted my e-mail address so I am unable to get into my account with them. I have tried to call and after being on hold for 20 minutes the recording says to leave a phone number and they will return my calls. That was two weeks ago. I have written to cancel...
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1.0
I didn't like
  • Customer service now
  • Failure to deliver
#1074182
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My last coffee order came in April. My payment cleared the bank on May 4th. At the beginning of June I got a nasty-gram saying I hadn't paid. I called on June 6th and talked to a rep who said they had a new billing system, apologized, and said it would be cleared up....
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2.4
#1073785
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Debt Collection Review

Gevalia
#486126
These twits sent me debt collection *** after I cancelled twice. Quite frankly their coffee sucks. Starbucks is 500% better. The collecting agency has not responded to my asking for verification and I might sue for harassment and anything else my lawyer deems applicable. I will be sending them notice next .
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I received an invoice from Gevalia stating that my payment was over 40 days past due. I normally pay their invoices the day I receive it. I had paid for this invoice so tried calling customer service but that didn't work. Initially the recorded message suggested I try...
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#1073738
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When I became a customer with Gevalia many years ago, the agreement was that i would have free shipping for auto ship as long as I remained with them Last month i received a letter they were changing their auto ship program on 09-01-2017 so evidently their agreement is...
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3.0
#1072575
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I buy the 84 count Gevalia colombian cups from Sams and the last 2 boxes I received I had problems with. Every single cup was poofed out and when I used them in my Keurig they stopped up the needle, every single time! My Keurig said that pressure was building up and...
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#1072458
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OK, here's my long, sad story: We moved about a year ago (2016) did the change of address thing with the post office and Gevalia. So, all done, right? Not by a long shot. We never received our shipments of coffee at our new address. But, we received bills for coffee...
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h.kitchener
h.kitchener

You should never pay to have something go away if you know you don't owe the money. As for harming your credit score, I doubt it, as Gevalia shouldn't have your SSN, etc. but ...

1.0
I didn't like
  • Lousy customer service
#1014003
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I signed up a year or so ago for promotional emails from Gevalia. The first email I received from them contained a promo code for 15% my first order. I saved it for awhile but eventually discarded it. Today I went to place an order, & placed 2 calls to Gevalia customer...
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1.4
#954852
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I cancelled my subscription with this company over and over and over again! After MULTIPLE times of calling, emailing, etc., they still kept on billing me! I looked EVERY WHERE on the internet, including their website under the "contact us" section, their payment...
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Anonymous
Anonymous

Thank you!!!!!!!!!!!!!!!!!

#862108
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Can't find any on the shelfs. Plenty of Maccioto (can't spell) but do not like it. Have u stopped making the latte. It was almost as good as a fresh Starbucks. I bragged about this product to co workers and friends. Even bought it for them. We enjoyed a cup everyday at...
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4.1
Essex County, New Jersey
I didn't like
  • Favorite blends being discontinued
#812361
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