Product: Gevalia Shipping Service Clear all filters (0 of 7 reviews match)
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They have zero ability to comprehend that i have an order setup on a regular schedule because I drink coffee on a regular schedule! Why they wouldn't ship the 3 and back-order 1 is beyond me, and based on past experience with them, beyond their ability or interest to...
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Anonymous
Beck

I have had that same experience and they don't inform you if your subscription will be late due to something being out of stock, you just have this aha moment of sadness. So m...

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Gevalia Shipping Service
#1219649
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Responded to email special deal from them regarding 20% off on 8 oz of dark roast coffee. Order went through before i saw the shipping charges. no place to take the so called 20% off. Shipping costs are too high, and I should have been given the option of cancelling...
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Gevalia Shipping Service
#1110373
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Gevalia changed their website and stoped sending my regular shipments because of a mistake somewhere in the i-cloud. For one month I have tried to speak to a person at either Gevalia or Kraft Foods. Always to busy. Leave word and we call you back etc. You get a call...
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Product
Gevalia Shipping Service
I didn't like
  • Telephone customer service and favorite coffee discontinued
  • Failure to deliver
  • Obvious contempt for their monthly customers of 22 years
#1084681
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I do not want auto-delivery orders and will simply refuse them when delivered. I love Gevalia coffee. I have ordered and used your product for years. I have always placed one-time" orders because my wife and I can only use so much coffee. Please honor my request to...
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Gevalia Shipping Service
#1083910
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I had been getting monthly coffee deliveries with no issues from Tassimo. Once it was taken over by Gevalia I had issues every month. Late delivery or no delivery at all even though my card was charged. I spent hours on the phone with customer service who could not...
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1.7
Product
Gevalia Shipping Service
I didn't like
  • Failure to deliver
  • Customer service now
#1074323
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When I became a customer with Gevalia many years ago, the agreement was that i would have free shipping for auto ship as long as I remained with them Last month i received a letter they were changing their auto ship program on 09-01-2017 so evidently their agreement is...
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3.0
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Gevalia Shipping Service
#1072575
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OK, here's my long, sad story: We moved about a year ago (2016) did the change of address thing with the post office and Gevalia. So, all done, right? Not by a long shot. We never received our shipments of coffee at our new address. But, we received bills for coffee...
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h.kitchener
h.kitchener

You should never pay to have something go away if you know you don't owe the money. As for harming your credit score, I doubt it, as Gevalia shouldn't have your SSN, etc. but ...

1.0
Product
Gevalia Shipping Service
I didn't like
  • Lousy customer service
#1014003
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