The Gevalia consumer hot line is: 800-438-2542. You will get a real person.
You can schedule what you want, when you want it. Yes, it is expensive coffee, but in my opinion, it has the best consistent taste I have found. I appreciate that this product is available in so many varieties and I have found no other coffee product of this quality that offers so much variety.
I realize that none of this information will be of interest to the whiners.
You guys are just here to be poor little victims. No, I don't work for Gevalia !