Gevalia - Turned me over to collection agency
I've been buying Gevalia for well over 3 yrs.
All of a sudden, I'm receiving a notice from North Shore Agency( a collection agency) stating I owe $39.70 to Gevalia.I called Gevalia and I was told they have no credit card on file.
The credit card that was being charged has not expired yet. So, what kind of business are they running that they send their customers to a collection agency without notifying the customer first?!
A persons credit could be damaged by this kind of practice.In the future, I will no longer buy Gevalia.